play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6538201845
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in. This login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first ensure you have a strong internet connection. If you still don't receive the OTP, click on send again after waiting for a short period, or if that doesn't work, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should allow you to access the app's new features smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus rewards. This means users can collect bonus rewards, but they cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you are required to submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing it from 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This delay can sometimes impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Here is the rewritten text in English: Committed to justice and transparency, play exchange utilizes cutting-edge cryptography technology to safeguard its users' personal and financial information. Additionally, our dedicated customer support team is available 24/7 to assist you with any questions or issues you may encounter. Join us at play exchange today and embark on an exciting journey filled with endless entertainment and incredible rewards.
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